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Privacy Policy

At Saddi Creations, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you shop or register with us, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Payment details such as UPI, card, wallet, or bank transaction information (processed securely through trusted gateways like Razorpay, Paytm, PhonePe, and Google Pay – we do not store card details).

  • Order Details: Purchase history, order preferences, and transaction records.

  • Technical Information: IP address, browser type, device information, and cookies to improve website performance and user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about orders, promotions, and customer service.

  • To improve our website, products, and customer experience.

  • To personalize your shopping journey with recommendations.

  • To comply with legal, tax, and regulatory requirements.

3. Data Protection and Security

  • All transactions are encrypted and processed through secure payment gateways.

  • We adopt industry-standard measures to protect your personal information against unauthorized access, disclosure, or misuse.

  • While we strive for 100% security, no online platform can guarantee absolute data safety.

4. Sharing of Information

We respect your privacy and never sell or rent your personal information. However, we may share your details with:

  • Logistics Partners – to deliver your orders.

  • Payment Gateways – for secure transactions.

  • Service Providers – who help us with IT, marketing, or analytics (bound by confidentiality agreements).

  • Legal Authorities – if required by law or to protect our business and users.

5. Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience, remember preferences, and analyze traffic.

  • You may choose to disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data (subject to legal and transactional requirements).

  • Opt out of marketing communications anytime by clicking “unsubscribe” or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. Saddi Creations is not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

We do not knowingly collect or store information from children under the age of 13. If such data is unintentionally collected, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. Updates will be posted on this page with the revised date.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: info@saddicreations.com
📍 Address: SHOP NO 120, KRISHANA ENCLAVE, DHAKOLI, ZIRAKPUR, SAS Nagar, Dhakoli, PB, 140603
📞 Phone: +91 9216 579997